Warm heart, Strong back
Warm heart, Strong back
You wear many hats in life: partner, child, parent, employee(r), friend, community member and human to name a few.
Each of these relationships has unique dynamics, challenges and expectations…along with true connection, understanding and growth.
You wear many hats as a property manager: maintenance coordinator, vendor relationship builder, tenant/roommate drama negotiator, deal analyzer and human.
That last part is really important, the human part. Whatever area of your life you find yourself in, whatever hat you may be wearing, start with heart.
How can you use the heart principal daily, in a way that all parties feel seen, safe and heard?
- Empowered empathy/Warm heart- “ I honor your bravery in sharing your fears with me, it's not an easy thing to do. I have a few insights, are you open to me sharing these?”
- Transparency/Strong back- “ I’m sorry that you’re experiencing this right now, it sounds like what you need most is _____. I can’t provide that but I can ______. Here’s where the strong back comes in. This may be a new experience and feel unkind, it isn’t…just keep swimming.
- Be clear with yourself- did they ask for your help? If you do the “work” for someone else what is this taking away from their experience. Are you quick to “help” but resentful later? This is an opportunity for your growth.
- Acknowledge- another’s experience, feelings, fears and needs. You don’t have to agree or understand to walk in their shoes, to hold space for all that is. There is power in being seen and allowed in your entirety. Feel any energy of discord fall away as defense yields to healing.
Not every one of your relationships, interactions and conversations will go as you might wish, as you expected. But if you leave having practiced empathy, transparency, self awareness and acknowledgment of others, then you have a lifelong gift.
